I purchased these earrings a couple of months ago and found the entire process extremely fast and easy. I was kept informed about when the earrings would be delivered and they arrived as I had been informed they would.
I am so happy with my new earrings. They are beautifully made and the labradorite is obviously very good quality, with a lot of colour throughout. The gold is also lovely. I wear them all the time and get so many compliments when I do.
Another thing - kind of unexpected - I have my own business and when I am selling and I wear my earrings, I pretty much convert every sales call. It is a bit of a bonus ;-)